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User guides / FAQs – everything you need to trade on Zutopia!
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User Guides
Commonly Asked Questions
1. What transfer fees will I be charged for selling?
Transaction fees vary depending on whether the transaction is domestic or international.
Domestic transactions incur a fee of 1.6%, while International transactions incur a fee of 3.45%.
If the total trade value is below $100.00, a fixed fee is applied: Domestic $2.50AUD – International $4.00AUD.
2. How long do Stripe payouts take to process?
The first payout may take up to 14 days to process. After that, subsequent payouts are typically processed within 1-2 business days.
3. When do I need to add my Zucoins wallet address?
4. How long do I have to accept an offer?
You have up to 60 seconds to accept any trade requests.
During this 60 seconds we will notify you 4 times – Initially, then every 15 seconds (15, 30 and 45 second marks).
At 60 seconds you will be notified that you were too slow and your listings will be deactivated.
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