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Zutopia Privacy Policy

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1. Introduction

This Privacy Policy outlines how Zutopia (“we,” “our,” or “us”) interacts with your data when you access or use our platform. It clarifies the distinction between the information Zutopia manages and the data handled by Stripe, our payment processing partner.

By using Zutopia, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our platform.

2. Information We Collect and Manage

Zutopia minimizes data collection to respect user privacy. We collect and manage the following:

2.1 Wallet and Transaction Data

  • Zucoins Wallet Information: Public wallet address linked to your Zutopia account.
  • Transactional Data: Details of Zucoins trades conducted on the platform, including amounts, timestamps, and trading parties.
  • Device Information: IP address, browser type, operating system, and other technical data for security purposes.

2.2 Stripe-Managed Information

Stripe, our payment processor, collects and manages:

  • Personal Data: Name, email address, phone number, and billing address.
  • Payment Information: Credit/debit card details and related transaction data.
  • Identity Verification: Documents and details required for compliance with Know Your Customer (KYC) and anti-fraud protocols. Stripe’s handling of your data is governed by their Stripe Privacy Policy. Zutopia does not store or have access to this data.

3. How We Use Your Information

3.1 For Platform Functionality

  • To facilitate Zucoins trades and provide transaction history.
  • To enable access to your account using your Zucoins wallet.
  • To support notifications about trades and platform activity.

3.2 For Security and Compliance

  • To verify Zucoins wallet ownership and prevent fraud.
  • To comply with legal obligations, such as AML (Anti-Money Laundering) regulations.
  • To assist with resolving disputes between trading parties.

3.3 For Platform Enhancements

  • To analyze usage patterns and improve service performance.
  • To develop new features and enhance user experience.

4. How We Share Your Information

4.1 With Stripe

Zutopia shares relevant data (e.g., transaction details) with Stripe to facilitate payment processing. Zutopia does not store or process personal data collected by Stripe.

4.2 With Service Providers

Limited information may be shared with service providers, such as analytics tools or security services, to ensure platform operation. These providers are bound by confidentiality agreements and cannot use the data for other purposes.

4.3 For Legal or Security Reasons

We may disclose data to comply with legal requirements or protect Zutopia, its users, or others from harm.

5. Data Storage and Retention

  • Data Stored by Zutopia: Wallet addresses, transaction details, and related metadata are securely stored on Zutopia’s servers. This data is retained as long as necessary for service provision and legal compliance.
  • Data Stored by Stripe: Personal and payment information is stored by Stripe in accordance with their privacy and retention policies.

6. Your Rights

As a user of Zutopia, you have the following rights:

  • Access: Request information about data Zutopia holds on your account.
  • Correction: Update your Zucoins wallet information as needed.
  • Deletion: Request deletion of your account and related data, subject to any legal obligations.
  • Stripe Requests: For data collected by Stripe, you must contact Stripe directly to exercise your rights.

To make a request regarding Zutopia-managed data, please contact our support team.

7. Security Measures

Zutopia employs robust security measures to protect user data, including:

  • Encryption of wallet and transaction data.
  • Regular system audits to identify and address vulnerabilities.
  • Secure data storage in Zutopia-controlled environments.

Users must take responsibility for securing their Zucoins wallets and backups. A compromised wallet can lead to unauthorized access to your Zutopia account.

8. Cookies and Tracking Technologies

Zutopia uses cookies and similar technologies to:

  • Enhance platform usability and functionality.
  • Monitor and improve service performance.

You can manage or disable cookies in your browser settings.

9. Updates to This Policy

We may revise this Privacy Policy from time to time. Significant changes will be communicated to users with at least 30 days’ notice before taking effect. Continued use of Zutopia after such changes constitutes your acceptance of the updated policy.

10. Contact Information

For questions about this Privacy Policy or data handling at Zutopia, please contact our support team.